ShaardaAI

Privacy Policy

Effective Date: 27 September 2026
Last Updated: 27 September 2026

ShaardaAI ("ShaardaAI", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our digital products, access our e-books or revision resources, or communicate with us.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when we may share it, and the choices available to you.

By accessing or using https://shaardaai.com/, you acknowledge the practices described in this Privacy Policy.

1. About ShaardaAI

ShaardaAI is an independent digital learning and educational-resource platform focused on students preparing for the Maharashtra Board.

Our products and resources may include:

  • Digital revision packs
  • Subject-wise study materials
  • E-books
  • Revision notes
  • Practice material
  • Study guides
  • Educational resources
  • Other digital learning products introduced by ShaardaAI from time to time

MahaRevision is ShaardaAI's revision-focused product family, designed around the Maharashtra Board learning context.

Our resources are intended to help students organise their preparation, revise important concepts, practise relevant material, and approach examinations with greater structure.

ShaardaAI is an independent platform and is not affiliated with, endorsed by, sponsored by, or officially associated with the Maharashtra State Board of Secondary and Higher Secondary Education or any government education authority, unless expressly stated otherwise.

2. Information We Collect

We collect information that is reasonably necessary to operate our website, provide our products and services, process transactions, deliver digital products, provide customer support, maintain security, and comply with applicable laws.

The information we collect depends on how you interact with ShaardaAI.

2.1 Information You Provide

You may provide information such as:

  • Name
  • Email address
  • Mobile number, where requested or voluntarily provided
  • Billing information
  • Order information
  • Product purchase information
  • Information provided when contacting customer support
  • Information submitted through forms on our website
  • Any other information you voluntarily provide to us

You are generally not required to provide unnecessary personal information simply to browse publicly available portions of our website.

3. Information Related to Purchases

When you purchase a ShaardaAI product, we may collect information necessary to process and maintain the transaction, including:

  • Name
  • Email address
  • Product purchased
  • Order ID
  • Purchase date and time
  • Amount payable or paid
  • Payment status
  • Transaction reference or payment identifier
  • Refund or transaction-related information
  • Product-access or delivery information, where applicable

We use this information to process your purchase, deliver the relevant product, maintain transaction records, provide customer support, resolve payment issues, and prevent fraudulent or unauthorized transactions.

4. Payment Information

Payments for ShaardaAI products may be processed through third-party payment service providers, such as Razorpay, or other payment providers that may be integrated with our website.

Your payment may be processed directly by the relevant payment service provider.

ShaardaAI does not intentionally store complete payment credentials such as:

  • Credit or debit card numbers
  • UPI PINs
  • ATM PINs
  • Internet banking passwords
  • Payment authentication passwords

We may receive limited transaction information from the payment provider that is necessary to confirm and manage your order.

Payment providers process information according to their own privacy policies and applicable terms.

5. Digital Products and E-books

ShaardaAI may offer digital products including e-books, revision packs, notes, study guides, PDFs, practice resources, and other educational materials created, compiled, designed, or published by ShaardaAI.

When you purchase a digital product, we may use your information to:

  • Confirm the purchase
  • Process the transaction
  • Deliver the purchased product
  • Provide download or access information
  • Maintain your purchase record
  • Provide technical support
  • Resolve delivery issues
  • Process eligible refunds or payment disputes

Depending on the product and technology used, digital products may be delivered through email, a download page, website account, dashboard, or another digital delivery method.

6. Information We Collect Automatically

When you visit our website, certain technical information may be collected automatically by our website infrastructure, hosting provider, security systems, analytics tools, or similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information derived from technical data
  • Pages visited
  • Website interaction information
  • Referring website or source
  • Date and time of access
  • Error and diagnostic information

We may use this information to operate, secure, maintain, analyse, and improve our website.

7. Cookies and Similar Technologies

ShaardaAI may use cookies and similar technologies to operate and improve our website.

Depending on the technologies implemented on the website, cookies may be used for:

  • Essential website functionality
  • Security
  • Remembering preferences
  • Understanding website usage
  • Website analytics
  • Performance measurement
  • Improving user experience
  • Advertising or marketing measurement, where applicable

You may control certain cookies through your browser settings.

Disabling some cookies may affect the functionality of certain parts of the website.

Where applicable law requires consent for a particular type of cookie or tracking technology, we will seek consent as required.

8. How We Use Personal Information

We may use personal information for the following purposes.

Providing products and services

To:

  • Provide access to our website
  • Deliver purchased digital products
  • Provide access to e-books and revision resources
  • Process and manage orders
  • Provide customer support
  • Respond to enquiries

Payments and transactions

To:

  • Process payments
  • Confirm successful transactions
  • Maintain order records
  • Process eligible refunds
  • Resolve payment disputes
  • Detect and prevent fraudulent transactions

Website operations

To:

  • Operate and maintain our website
  • Improve website functionality
  • Troubleshoot technical problems
  • Monitor website performance
  • Maintain security
  • Prevent abuse and unauthorized access

Product improvement

We may use information about website and product interactions to understand how our services are used and improve:

  • Educational products
  • Website experience
  • Product organisation
  • Content presentation
  • Digital delivery
  • Customer experience

Communications

We may use your contact information to send:

  • Purchase confirmations
  • Product delivery information
  • Customer-service responses
  • Important service notifications
  • Security-related communications
  • Policy or service updates

Where permitted by applicable law, we may also send promotional communications.

9. Marketing Communications

Where permitted by applicable law, ShaardaAI may use your contact information to communicate information about our products, e-books, revision resources, offers, or other services.

You may opt out of promotional communications by:

Opting out of promotional communications does not necessarily prevent us from sending essential transactional or service-related communications, such as order confirmations or product-delivery information.

10. Sharing of Personal Information

ShaardaAI does not sell your personal information.

We may share limited personal information with third parties where reasonably necessary to operate our business, provide our services, process transactions, or comply with legal obligations.

These parties may include:

Payment providers

Payment processors used to process purchases and transactions.

Technology and infrastructure providers

Providers supporting:

  • Website hosting
  • Cloud infrastructure
  • Data storage
  • Email delivery
  • Website security
  • Technical operations
  • Analytics
  • Digital product delivery

Professional service providers

Where reasonably necessary, information may be shared with accountants, auditors, lawyers, consultants, or other professional advisers.

Government or legal authorities

We may disclose information where required or permitted by applicable law, court order, legal process, regulatory requirement, or lawful government request.

We seek to ensure that service providers handling personal information on our behalf use it only for authorized purposes and maintain reasonable security safeguards.

11. Third-Party Services

Our website may use third-party services to provide payment processing, hosting, analytics, security, communications, digital delivery, or other functionality.

Such third-party providers may process information according to their own privacy policies and terms.

Examples may include payment processors, analytics providers, hosting providers, email providers, and advertising or measurement platforms where implemented.

We encourage users to review the privacy policies of third-party services when appropriate.

12. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You are also responsible for maintaining reasonable security of your own device, email account, passwords, and access credentials.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by applicable law.

Information may be retained for purposes including:

  • Providing products and services
  • Maintaining purchase records
  • Accounting and taxation
  • Resolving disputes
  • Preventing fraud
  • Maintaining security
  • Complying with legal obligations

When personal information is no longer reasonably required, we may delete, anonymise, or otherwise dispose of it in accordance with applicable law.

Certain transaction, financial, accounting, or legal records may need to be retained for longer periods.

14. Students and Children's Data

ShaardaAI is designed for students preparing for the Maharashtra Board, which may include individuals under the age of 18.

We do not intentionally request unnecessary personal information from children.

Where applicable law requires parental or guardian consent for the processing of a child's personal data, ShaardaAI will follow the applicable requirements.

We do not knowingly use Children's personal information for purposes prohibited by applicable law.

If a parent or legal guardian believes that personal information relating to a child has been provided to us improperly or should not have been collected, they may contact us at:

support@shaardaai.com

We will review the request and take appropriate action in accordance with applicable law.

15. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • Request information regarding personal data processed by us
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a privacy-related complaint
  • Exercise other rights available under applicable data-protection laws

We may need to verify your identity before processing certain requests to protect against unauthorized access or fraudulent requests.

To make a privacy-related request, contact:

support@shaardaai.com

16. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us at:

support@shaardaai.com

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain products, services, communications, or features that require the relevant information.

17. Privacy Complaints and Grievances

If you have a concern about the way ShaardaAI handles your personal information, we encourage you to contact us first so that we can review and address the matter.

Privacy / Grievance Contact

Email: support@shaardaai.com

Please include, where applicable:

  • Your name
  • Email address associated with your interaction with ShaardaAI
  • Order ID or transaction details
  • Description of your concern or request

We will review privacy-related complaints and respond within a reasonable period, subject to the nature of the request and applicable law.

Nothing in this Privacy Policy limits any rights you may have to approach a competent authority under applicable law.

18. International Processing

Some third-party service providers used by ShaardaAI may process or store information on servers located outside India.

Where personal information is transferred or processed outside India, ShaardaAI will take the measures required under applicable Indian data-protection laws and regulations.

19. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

ShaardaAI does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

20. Intellectual Property and Personal Information

This Privacy Policy governs the handling of personal information. It does not grant you any ownership rights in ShaardaAI's e-books, revision packs, educational content, branding, website content, designs, or other intellectual property.

Your rights and restrictions regarding the use of purchased digital products are governed by our Terms & Conditions.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our products or services
  • Changes in technology
  • Changes in our data-processing practices
  • Changes in applicable laws or regulations
  • Changes in our business operations

When we update this Privacy Policy, we will change the "Last Updated" date shown at the top of the page.

Where required by applicable law, we may provide additional notice of material changes.

22. Contact Us

If you have questions about this Privacy Policy or how ShaardaAI handles personal information, please contact us:

ShaardaAI
Email: support@shaardaai.com
Website: https://shaardaai.com/

Note: This Privacy Policy is intended as a practical website policy and is not legal advice. The final policy should be reviewed against ShaardaAI's actual legal entity, processing activities, payment flow, tracking technologies, and applicable Indian data-protection requirements before large-scale commercial launch.